COVID-19 Patient Health Update

A note from our clinic administrator and staff to our valued patients and athletes:

March 18th, 2020

Due to the rapid and recent developments surrounding Alberta’s response to the COVID-19 pandemic, we have made the difficult decision to suspend in-person sessions for non urgent care cases at all Bridge locations, effective March 18th to April 6th . Our decision falls in line with the recommendations provided to us by the public health experts at Alberta Health Services and our professional associations.

Our number one priority will always be the health of our community and staff. Given the circumstances, temporarily closing is the best way that we can continue to uphold that commitment that we have taken immense pride in since 1985.

We understand that many of you rely on our services and the expert therapists and trainers at The Bridge to recover from surgeries, relieve pain that limits your activity, and make strides in your performance for whatever keeps you active.

Our therapists will continue to be available for consultation and treatment through remote TeleRehab sessions. Please have patience with us as we sort out the early kinks with these technologies and insurance billing procedures. Click here to learn more about TeleRehab and how we’re continuing to provide our patients with the support they need.

We will also have very limited in-clinic availability for urgent care cases to continue to receive the care that they need.⠀

We understand that this is sudden, so if you are a current patient, please contact us and we will connect you with your therapist should you have any concerns needing to be addressed.

Our phones will be open 9 AM – 5 PM from Monday to Friday to answer any questions and help direct your care.

We do not take this decision lightly, but we must recognize our civic responsibility to the Sherwood Park and Edmonton communities, to flatten the curve and ensure that our incredible nurses, doctors, and other valued partners in health care do not become overwhelmed with a volume of patients that our existing infrastructure cannot handle.

We urge all of our fellow Albertans to adhere to the advice and best practices recommended by the outstanding public health experts at AHS, especially Dr. Deena Hinshaw, who has been helping so many of us make sense of what is a confusing and rapidly evolving situation.

We look forward to re-opening our doors as soon as it is completely safe to do so and continuing to provide you with the highest level of care. For now, the team at The Bridge encourages all of you to stay active in isolation, keep moving in any way you can, and find ways to reconnect with your loved ones and with yourself, while honouring the social distance so key to winning this fight.

In Health,
Teresa Gilroy | Clinic Administrator, Physical Therapist

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